Monday, September 26, 2016

Tea.......and a shout out to the Lion Brand Yarn Company!

I just had to share a wonderful email that I received.

Those of you who are regular readers may remember my heartache over the baby blanket that I had started (click here if you have no idea what I'm talking about !)  I have to make it very clear that the fault was all mine....a rookie mistake if ever there was one! I had not purchased enough yarn to complete the project and the new yarn I bought on-line was completely different.

Anyhoo, I received a wonderful email from the Lion Brand Company from Ben who has probably the most enviable job ever....he interacts with bloggers from the crafting community! Sweet job, Ben....I'm rather jealous! He contacted me  with the offer of sending me replacement yarn for the project or a project's amount of any other yarn from their site! Talk about great customer service :) I'm totally over the moon with this offer from them. I love the original yarn and really would like to finish the blanket using this yarn as I think it's just a tad different for a baby blanket. Anyway, since we usually only hear of complaints and bad service, I wanted to highlight great customer service. Thanks Lion Brand....you rock!

Hopefully I will be soon able to show you, dear readers, a completed crochet baby blanket using that gorgeous multi-coloured yarn!


What I can show you today is another tea block completed....


 ...a bit of a grey day, so the lighting isn't too good.


 ....and with an empty teacup so that I don't have another panic attack!


This sampler seems to be stitching up pretty quickly!

Until next time...happy stitching!

Rhona

17 comments:

Lynda Ruth Bowers said...

Great news about your wool and I can't wait to see the baby's blanket. I was wondering where you got the chart for those lovely tea cups you are doing. Can you let me know. hugs

Caitlin @ Naughts Cross Stitches said...

That's absolutely awesome that you'll be able to get a hold of some yarn. Also your tea is looking awesome. That's My favorite treat tea a chai latte.

Cathy said...

I'm really glad that Lion is able to help you with your yarn problem. There are still some caring, helpful companies out there.

My mom collected teacups and I've always wanted to, but never had a place to put them. I'm enjoying seeing yours though and I agree that an empty cup is better than a full one in this case.
Cathy

Mini said...

So nice of you to talk about good customer service of Lion brand.
The chai latte looks lovely.

Pull the other thread said...

Well done Lion brand, awesome to hear of good service like that. Will definitely keep that in mind when yarn shopping. Great finish on the next piece of your tea sampler. I giggled when I saw the cup wondering if it was empty.

Mii Stitch said...

Very sweet stitching!!

LindaLee said...

Hi Rhona. What a nice surprise to receive such an offer. That's the way to please customers and make more want to order from you.

I love your cross stitching. Love the colors. Great job.

Le trame della Galaverna said...

Absolutely wonderful.

gominam said...

Congrats on another adorable block finish. Nice to hear about great customer service:)

Preeti said...

That's great news !! Lovely stitching on another block.

Stitching Noni said...

Great news about the yarn! Great customer service from Lion :o)
Love that new block - they both look really nice together :o)
Hugs xx

Brigitte said...

Great new tea addition, Rhona. And what a helpful company Lion Brand is. You do not always get such great customer service.

Helen Philipps said...

Good to hear that Lion Brand have such great customer service...that is so important. Love your tea design, it's looking very stylish!
Happy weekend.
Helen xox

Weronika said...

Wonderful news Rhona. And a wonderful post. Your tea blocks looks really tasty.

Justine said...

I love your latest tea block - these are really sweet motifs! Good to hear that there are still companies with great customer service out there.

Jo who can't think of a clever nickname said...

What excellent customer service! Nice to be able to praise a company.
Nice new teacup and an empty cup is much less dangerous too.

Heather said...

Yay good news! Looks great!